Show instead of tell

When asking for support it is essential to be able to create and provide screenshots and screencasts to the party that you seek support from. It saves both sides an enormous amount of time and will get you a faster answer every time. Here are two tips to help you get a faster reply from any support you are working with:... Read More

How to create screenshots and screencasts for support tickets

Show instead of tell

When asking for support it is essential to be able to create and provide screenshots and screencasts to the party that you seek support from. It saves both sides an enormous amount of time and will get you a faster answer every time. Here are two tips to help you get a faster reply from any support you are working with:... Read More

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