How to create screenshots and screencasts for support tickets

Show instead of tell

When asking for support it is essential to be able to create and provide screenshots and screencasts to the party that you seek support from. It saves both sides an enormous amount of time and will get you a faster answer every time. Here are two tips to help you get a faster reply from any support you are working with:... Read More

Troubleshooting and debugging WooCommerce Subscription issues

WooCommerce Subscriptions by our trusted partners of Prospress is one of my favorite extensions to support. I know that sounds geeky, but the issues I encounter when doing support as a WooCommerce Ninja for Subscriptions intrigue me. This post is for store owners and developers who are trying to solve issues connected to WooCommerce Subscriptions.... Read More